Do you accept returns?
Yes. We will refund the full price of the book(s) returned as long as they are received in the original condition. Shipping fees, however, will not be refunded, unless there was an error on our end.
Do I get a tracking number with my order?
No. Books are shipped airmail by Japan Post and they do not offer tracking or insurance with this service, at this time. We are happy to ship EMS express air with tracking and insurance for an additional charge. If you prefer to ship with tracking please send an email with your order and an invoice for additional shipping fees will be sent to you.
How long will it take for my order to arrive?
Approximately 2 weeks after purchase unless you opt for EMS Express Shipping, which generally takes about 6 days.
Can I get a discount for large orders?
email me on this....I give 10% off orders over $600, but it isn't automatically taken off so I may need a reminder.
Do you ever run sales?
Yes, we are a small staff so anytime we do a convention we close up shop. Anything ordered during this time does not ship until we return, so we offer half price shipping on everything in the store to compensate for the delay. It is a great opportunity to round out your library!
I don't have a Paypal account, can I still order?
Yes, we accept money orders and bank transfers and cold hard cash if you are gangster. (we do require photoghraphic evidence of your gansterness for our gangster album, group shots will get you a discount). Please email me a list of the titles you’d like and I will send you a total and payment instructions.
Do you accept Western Union wire transfers?
Are the books brand new?
Yes, unless otherwise stated in the description or ordered off the USED BOOKS page.
Can you help me find a book?
Sure, email me the details and I'll hunt around for you. If it is in Japan I can usually get a copy!
Can you translate my name into Kanji?
No, but we offer a book called DISPLAY JAPANESE that has excellent translations - and lots of them!
Do you have a store in Japan?
Yes, but it’s by appointment only. Send me an email if you are coming to Tokyo.
Do you offer wholesale prices?
Only on the publications from Gomineko Press at the present...email for rates. We do offer ‘shop sets’ to help shops establish their libraries, but these specials must ship to a verified tattoo shop.